Effective Date: January 17, 2025
At LadyLuckAZ.com, we strive to provide a smooth and reliable shipping experience for our customers. Please review our shipping policy below for details on delivery times, shipping costs, and order tracking.
1. Processing Time
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5–7 business days from the date of shipment.
Delivery times may vary based on your location, shipping carrier delays, or other unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your selected shipping method, order weight, and delivery location.
- Free standard shipping is available for orders over $50 (before taxes and discounts).
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
- If you have not received your tracking information, please contact us at support@ladyluckaz.com.
5. Shipping Restrictions
- We currently ship only to addresses within [Insert Countries or Regions, e.g., the United States].
- We do not ship to P.O. boxes or military addresses (APO/FPO).
6. Delays or Issues with Delivery
While we do our best to ensure timely delivery, please note the following:
- Delivery may be delayed due to weather conditions, carrier delays, or other unforeseen circumstances.
- If your package is delayed beyond the estimated delivery time, please contact us for assistance.
7. Missing or Damaged Packages
- If your package is lost or damaged during shipping, please notify us within 7 days of the delivery date.
- We will work with the shipping carrier to resolve the issue and, if necessary, issue a replacement or refund.
8. International Shipping (If Applicable)
- For international orders, additional customs duties, taxes, or fees may apply. These are the responsibility of the customer.
- Delivery times for international orders may vary depending on customs clearance and destination.
9. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
- Email: support@ladyluckaz.com